Refund Policy

We want you to have a smooth shopping experience with With Regardz. Our refund policy applies to eligible orders as described below.

Refunds for Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 24 hours of delivery.

Please provide:

Your order number
Clear photos of the product
Photos of the packaging
A brief description of the issue

We may request additional information to verify the issue.

Refund Processing

Once your refund is approved, the applicable refund will be issued to your original payment method.

The time it takes for the refund to appear in your account depends on your payment provider or bank.

Lost or Undelivered Orders

If your order does not arrive within the estimated delivery timeframe, please contact us with your order number.

We will check the available tracking information and, where applicable, work with the shipping carrier to investigate the shipment.

If the carrier confirms that the package has been lost, we will review the situation and determine the appropriate refund or resolution based on the circumstances.

Handmade Product Variations

Our cards are handmade, so slight variations in texture, color, or finishing may occur. These natural variations are part of the handmade nature of our products and are not considered defects eligible for a refund.

Incorrect Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Orders affected by an incorrect or incomplete address may not be eligible for a refund if the package cannot be successfully delivered.