Return & Exchange Policy

Last updated: September 20, 2026

At With Regardz, we carefully pack every handmade greeting card before dispatch. Because our products are handmade and may have slight variations, we encourage you to review the product details, images, and size information before placing your order.

1. Returns & Exchanges

We accept returns or exchanges only for items that arrive damaged, defective, or incorrect.

If you receive an item that qualifies, please contact us within 24 hours of delivery.

2. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong product, please contact us with:

Your order number
Clear photos of the product
Photos of the packaging
A brief description of the issue

This information helps us review the issue and determine the appropriate resolution.

3. Handmade Product Variations

Our greeting cards are handmade. Small differences in texture, alignment, color, paper finish, or handmade detailing may occur and are part of the nature of handmade products.

These minor variations are not considered defects.

4. Non-Returnable Items

Returns or exchanges are generally not accepted for:

Change of mind
Incorrect size expectations when the listed dimensions were provided
Minor handmade variations
Damage caused after delivery
Products altered, used, or damaged by the customer

5. Refunds

If your return or refund request is approved, the refund will be processed to the original payment method, subject to the payment provider's processing time.

The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

6. Exchanges

If an exchange is approved because the item was damaged, defective, or incorrect, we will provide instructions for returning the affected product and arrange the appropriate replacement where available.